* Production and delivery of goods and services: This is the primary goal of any business, and it requires the efficient management of resources, processes, and people.
* Customer service: This includes providing support and assistance to customers before, during, and after their purchase.
* Maintenance and repairs: This involves keeping equipment and facilities in good working order to prevent unplanned downtime.
* Inventory management: This involves ensuring that the right amount of inventory is available to meet customer demand without overstocking.
* Quality control: This involves ensuring that products and services meet the desired quality standards.
Support
* Information technology (IT): This involves providing the hardware, software, and network infrastructure necessary to support the business's operations.
* Human resources (HR): This involves recruiting, hiring, training, and developing employees.
* Finance and accounting: This involves managing the business's finances, including its revenue, expenses, profits, and losses.
* Legal: This involves providing legal advice and representation to the business.
* Marketing: This involves promoting the business's products and services to potential customers.
The operations and support phases are essential to the success of any business. By effectively managing these phases, businesses can ensure that they are meeting the needs of their customers and operating efficiently.