* The scanner is not properly connected. Make sure that the scanner cable is securely plugged into the printer and the computer.
* The scanner drivers are not installed. If you are using a Windows computer, you can download the scanner drivers from the Samsung website.
* The scanner is not turned on. Make sure that the scanner is powered on and that the power cord is securely plugged in.
* The scanner is in use by another program. Close any programs that are using the scanner and then try scanning again.
* The scanner is damaged. If you have tried all of the above steps and you are still seeing the "Scanner Error" message, the scanner may be damaged and you will need to contact Samsung customer support.
Here are some additional tips that may help you troubleshoot scanner errors:
* Try restarting the printer.
* Try scanning a different document.
* Try scanning to a different folder.
* Try using a different USB cable.
* Try connecting the printer to a different computer.
If you are still experiencing problems with the scanner, you can contact Samsung customer support for help.